Refund Policy

Overview

We strive to provide the best IPTV service possible. This refund policy outlines the terms and conditions under which refunds may be granted.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service technical issues that prevent usage for an extended period
• Billing errors or duplicate charges
• Subscription cancellation within the first 24 hours of purchase
• Service not as described or promised

How to Request a Refund

To request a refund, contact our support team via email or live chat within the eligibility period. Include your account details and reason for the refund request.

Refund Timeline

Approved refunds are processed within 5-7 business days. The refund will be credited to your original payment method.

Non-Refundable Items

Subscription fees are non-refundable after 24 hours from purchase, unless there are demonstrable technical issues on our end.

Technical Issues

If you experience technical difficulties, please contact our support team first. We will work to resolve the issue promptly before processing any refund.